2016 Industry CX Spotlight: Insurance
Join Temkin Group's Aimee Lucas as she takes a closer look at the state of customer experience in the insurance industry. Insurance ranked 7th out of 20 industries in the 2016 Temkin Experience Ratings. During this webinar, Aimee will highlight details on how insurance performed in this year's Temkin Experience Ratings, examine the ROI of CX in the industry, and share industry-specific best practices across Temkin Group's four CX core competencies.
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