2016 Industry CX Spotlight: TV/Internet Service Providers
Join Temkin Group's Bruce Temkin as he takes a closer look at the state of customer experience in the TV & Internet service provider industries. TV & Internet service providers ranked 18th and 19th out of 20 industries in the 2016 Temkin Experience Ratings. During this webinar, Bruce will highlight details on how TV & Internet service providers performed in this year's Temkin Experience Ratings, examine the ROI of CX in the industry, and share industry-specific best practices across Temkin Group's four CX core competencies.
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