2017 Industry CX Spotlight: Airlines
Tuesday, September 26, 2017

2:00 PM - 3:00 PM (Eastern Time)
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Join Temkin Group's Aimee Lucas as she takes a closer look at the state of customer experience in the airline industry. Airlines ranked 15th out of 20 industries in the 2017 Temkin Experience Ratings. During this webinar, Aimee will highlight details on how airlines performed in this year's Temkin Experience Ratings, examine the ROI of CX in the industry, and share industry-specific best practices across Temkin Group's four CX core competencies.

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