2018 Industry CX Spotlight: Airlines
Join Temkin Group's Isabelle Zdatny as she takes a closer look at the state of customer experience in the airline industry. Airlines ranked 14th out of 20 industries in the 2018 Temkin Experience Ratings. During this webinar Isabelle will highlight details on how airlines performed in this year's Temkin Experience Ratings, examine the ROI of CX in the industry, and share industry-specific best practices across Temkin Group's four CX core competencies.
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