2018 Industry CX Spotlight: Hotels and Rooms
Join Temkin Group's Aimee Lucas as she takes a closer look at the state of customer experience in the hotel and rooms industry. Hotels and rooms ranked 7th out of 20 industries in the 2018 Temkin Experience Ratings. During this webinar Aimee will highlight details on how hotels and rooms performed in this year's Temkin Experience Ratings, examine the ROI of CX in the industry, and share industry-specific best practices across Temkin Group's four CX core competencies.
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