2018 Industry CX Spotlight: Banking
Join Temkin Group's Jen Rodstrom as she takes a closer look at the state of customer experience in the banking industry. Banking ranked 4th out of 20 industries in the 2018 Temkin Experience Ratings. During this webinar Jen will highlight details on how banking performed in this year's Temkin Experience Ratings, examine the ROI of CX in the industry, and share industry-specific best practices across Temkin Group's four CX core competencies.
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