Frequently Asked Questions

Here are the answers to questions that our customers frequently ask

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What is the difference between AnyMeeting and other web conferencing services?

AnyMeeting offers a simple, affordable tool that meets all the conferencing needs of small business, from a phone, video or web conference to a large webinar. We provide all the features a small business needs — including 6-way video conferencing, conference calling, built-in VoIP, screen sharing, presentation sharing, video sharing, recording, mobile and more — in one, easy-to-use package.

Our service also requires no annoying downloads for attendees. They can join your meeting with just a single click on the meeting link. It’s lightning fast and super easy.

Best of all, AnyMeeting costs less than major competitors, starting at just $18/month for meetings with up to 30 people, and $78/month for webinars with up to 100 people. And there’s always our completely free Lite option which supports meetings with up to 4 people.

Do you have a quick overview?

Sure, here it is:

Video Conferencing

How many people can share their webcams at once?

Up to six people can share their webcams at once. When video conferencing with AnyMeeting, the videos will be resized automatically to make best use of the meeting space depending on what’s happening in your meeting.

Phone Conferencing

Can I use AnyMeeting as my phone conferencing service too?

Absolutely. You don’t need to be online to use AnyMeeting. Use us as your phone conferencing service too. Your AnyMeeting account includes a phone conference number and PINs that can be used like any traditional phone conferencing service. We also provide a full range of caller controls including the ability to mute and unmute attendees, lock the call, and control entry and exit chimes.

How much does the conference calling cost?

Only normal long distance charges from each caller’s long distance carrier may apply. There are no charges from AnyMeeting for conference calling, unless you’re using our toll-free (800) numbers.

Do you offer a toll-free number?

Absolutely! Pro subscribers can provide their attendees a US toll-free dial-in number for their meetings, adding that more professional touch. At only 6¢ per minute, AnyMeeting offers some of the most competitive rates in the industry. Sign up for a Pro account to enable this feature.

Do you offer international conference call access?

Yes we do! Also for Pro subscribers, local dial-in numbers are available in over 40 countries. Pro user and their attendees can now choose a dial-in number that’s most convenient for them – whether calling from Germany, Brazil, Australia or Japan. Click here to see the complete list of supported countries. There is no additional cost for this Pro feature!

Can participants use conference calling and VoIP at the same time?

Yes, AnyMeeting offers fully-integrated conference calling and VoIP. Participants can join the audio via either phone or computer mic and speakers, whichever is more convenient.


Can I download my recordings?

Yes, as a Pro subscriber you can download your recordings from your Account Manager.

What happens to my recordings if I cancel my Pro subscription?

Once you cancel your Pro subscription and the paid subscription period ends, your recordings will be deleted. Please download your recordings prior to this.

What is the format of my recordings?

Your recordings are stored as both video and audio of your entire meeting, just as an attendee would see it live, including video conferencing, screen sharing, slides and polls. The file format is MP4.

I have more questions, who can I ask?

Our Customer Support Team is happy to answer your questions. Please visit our Support Site for more info video guides, or to contact Customer Support.