Employees are a valuable asset, not only for what they do but also what they know. To understand what it takes to tap into employee knowledge, Temkin Group researched best practices in employee listening.
During this webinar, Aimee Lucas, CX Transformist and Vice President at Temkin Group, will highlight findings from that research and offer her recommendations on implementing an employee listening blueprint that includes a variety of activities to listen to and take action on employee feedback.