2015 Industry CX Spotlight: Banks / Credit Card Issuers

Join Temkin Group's Jen Rodstrom as she takes a closer look at the state of customer experience in the banking and credit card issuers industries. Banks ranked 5th out of 20 industries and credit card issuers ranked 6th in the 2015 Temkin Experience Ratings. During the webinar, Jen will highlight details on how these industries performed in this year's Temkin Experience Ratings, examine the ROI of CX in the industry, and share industry-specific best practices across Temkin Group's four CX core competencies.

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