Creating and Sustaining a Customer-Centric Culture
Temkin Group defines culture as how employees think, believe, and act, and if an organization wants to differentiate its customer experience, it must address each one of these areas. Temkin Group's has developed an approach to culture chage that we call Employee-Engaging Transformation (EET). During this webinar, Temkin Group's Aimee Lucas will share case studies of how five organizations—Hagerty, Hilton Garden Inn, Oxford Properties, Safelite AutoGlass, and Transamerica—apply the five strategies of EET.
Please fill in the following fields to register for this recording:
*
*
*
*
*
Your e-mail address and personal information are confidential and will not be sold or rented.