2016 CX Trends Series: Overview of Trends & Year of Emotion
In Temkin Group's 2016 CX Trends webinar series, Temkin Group's CX Transformists will take a closer look at the trends we expect to see in an environment where CX continues to grow in importance to companies. In this webinar, Bruce Temkin will provide an overview of all 11 trends and discuss why 21016 will be "The Year of Emotion.".
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