2016 CX Trends Series: Speech Analytics Piloting
In Temkin Group’s 2016 CX Trends webinar series, Temkin Group’s CX Transformists will take a closer look at the trends we expect to see in an environment where CX continues to grow in importance to companies. In this webinar, Jen Rodstrom will look at how speech analytics is transforming how companies capture and use insights from the contact center.
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