The Fundamentals of Customer Experience
Customer experience is a hot topic, but people define it different ways. What is it, and how does my company improve it? Join Jen Rodstrom, a CX Transformist at Temkin Group, for a presentation on the key concepts and frameworks of customer experience. This webinar is ideal if you're in a new role focused on customer exprerience, or if you're a seasoned veteran who wants to sharpen your thinking.
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