NIHCA July Webinar; Inviting Difficult Conversations in a Time of Chaos

As managers and leaders it is important that we become comfortable with and good
at inviting difficult conversation with our co-workers, members, guests and
loved ones. The obvious benefit to doing so is getting accurate information,
building more functional relationships, working through issues more
proficiently and creating authentic connection by building trust. This session
will provide a framework as well as verbiage for you to invite and effectively
deal with difficult conversations with members and “untruthful”
staff/colleagues.

Please fill in the following fields to register for this recording:
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Share 1 difficult situations you recently had at your club with a member or a staff member?
Your e-mail address and personal information are confidential and will not be sold or rented.